Does Lufthansa Have Special Assistance

What Is Lufthansa Special Assistance

Lufthansa comes with highly effective facilities and features that cover all the aspects of the passenger that can faced by the passengers. when we talk about special assistance anyone will get the complete liberty to avail of special assistance services without much more effort.

How Do I Contact Lufthansa Special Assistance Service Team

Travelling can be a challenging experience sometimes, especially when travellers travel with a physical disability or special people. Thus, if you have booked a flight ticket with Lufthansa airline, but you are travelling with disabled people who require special assistance? Then worry not. Lufthansa Airlines offers special assistance for disabled passengers to make their journey as comfortable and easy as possible. The airline is famous for providing the best flight services and special assistance. Lufthansa's customer service team has dedicated specialists who are always ready to help 24/7 hours. 

Therefore, proficient specialists can provide their passengers with the support and special assistance they need for convenient travelling. So, whether the passengers need to take wheelchair assistance, service to boarding the flight, or special food or meals, etc.

What Types of Special Assistance Does Lufthansa Provide

Passengers are allowed to avail of various special assistance from Lufthansa Airlines. Such as:

  • Manual/electric Wheelchair

Passengers can book electric or manual wheelchairs before boarding the flight ticket. The booking will be online or directly from the special assistance counter of Lufthansa Airlines.

  • Medical Equipment

If someone wants to get an oxygen cylinder or other medical equipment they will also consider the special assistance category.

  • Special Meal Booking

 On the duration of the travel, if someone wants to get the doctor-prescribed meal that can also be possible.

  • Advanced Seat Request

 If someone wants to book a comfortable, spacious, and luxurious seat that is also covered by the special request facility.

  • Booking Flight Ticket with Assistance

Through a phone call, passengers can communicate with special assistance experts and request flight reservations, specifying that they need special assistance.

  • Medical Assistance

If the passengers have medical situations that they need special attention during the flight, they can tell the special assistance expert, about that with appropriate medical information such as doctor's notes or medical certificates, and assistance comfort travelling during the journey

  • At the Airport Assistance

When the passengers arrive at the airport on the day of their flight, they will need to inform the airline staff at the check-in counter about the special assistance requirements and get the same assistance from the Lufthansa customer service team. 

Can I Request Special Assistance Online

Yes, you can raise the request for special assistance using the online facility, follow the step-by-step instructions:

  • First of all, you need to reach out to the website or mobile app of Lufthansa Airlines.
  • Under the homepage, just pick the Manage My Booking facility.
  • here you must write the electronic ticket number along with your surname.
  • After that, you need to choose the Special Assistance facility.
  • Add as per your requirement and pay the via comfortable payment option.

Can I Request Special Assistance Offline

Yes, you can easily get the special assistance facility with the help of a live person using the phone call number. To get the entire procedure, follow the instructions:

  • First of all, passenger connects with customer service helpdesks through phone calls.
  • Share your requirements related to the special assistance.
  • Get the perfect assistance from the live person of the airline.

Those passengers are looking for the phone number for Lufthansa special assistance, so they should not worry. The passengers can call at Lufthansa customer service helpline number, which is available for 24/7 hours to passenger special assistance. After calling this number, the passenger can connect with the Lufthansa special assistance team of specialists who will communicate with the passengers and provide the special assistance that they need for a comfortable journey. 

What Information should I provide when Requesting Special Assistance

If someone you have some medical issue or your companion is suffering from a medical concern then, don't need to worry, you need to complete the documentation procedure to avail yourself the special assistance.

  • Online or during the call, you need to share the doctor's latest prescription report with the travel officer.
  • Then, choose the medical instrument that you want to require, and share the flight ticket booking details.
  • Pay to total cost of the medical instructions.